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The #1 issue in selecting a management company
After managing rentals in Atlanta for 30 years, acquiring 12 other management companies, and training hundreds of property managers, I have observed a disturbing shift in property manager styles over the past few years. This shift is troubling and property owners need to be sure they understand these issues before they choose a manager for their rental. The consequences of selecting the wrong manager style may be more costly than you expect. Read more »
Leasing Services
Crown has leased over 7,000 houses in Atlanta since its inception in 1980. We currently lease 30 to 40 houses a month; some with management and some without. Our footprint is North, East and West Atlanta. Here is a brief description of what we do to get your home leased.
Pre-Marketing Services
- Our Marketing Director is available to discuss leasing issues and answer all of your questions about getting your home leased quickly.
- We provide an up to date rental market analysis.
- We advise on what it takes to make your home rent ready in today’s market.
Marketing the Property
- Top notch Marketing Campaign including posting on over 50 Internet websites (including all the expensive ones) -->
view sites
- Post in area Multiple Listing Service (35% of our houses are leased by outside agents)
- Install a professional yard sign
- Licensed real estate agents show houses 24/7
- Maintain a call center to take calls live
- Provide you with up-to-date activity reports every two weeks.
- We currently lease 30 to 40 houses a month
Screening the Applicant
- Pull Credit Report
- Verify Employment & Proof of Income
- Confirm previous Rental history
- Pull eviction reports
- Pull registered sex offender reports
- We’ve screened over 15,000 applications and understand the issues
Move-In Procedures
- A licensed locksmith will re-key your property prior to move in
- Review and sign the lease and house keeping documents
- Perform Move-In Inspection
- Collecting Security Deposit
- Turn over new keys to the new tenant
- We’ve preformed over 7,000 move-in inspections and understand the issues
Procurement Fee & Guarantees
Procurement Fee
- One month’s rent charged when your new tenant moves in
- No up front fees
Guarantees
- Guaranteed an approved applicant in 30 days of being rent ready or we begin waiving fees when tenant moves in
- We spread the procurement fee over 2 months
- If the tenant skips (or is evicted) in the first 12 months we prorate the unearned procurement fee towards the cost of re-renting the property.
- Minimum Procurement Fee $800
- Maximum Procurement Fee $2500
Management Services
When owners choose Crown to manage their rental property they need to know we have an infrastructure of top notch people and well developed systems to do the job right. We have categorized our management system into three areas; Managing the Money, Managing the Tenant and Managing the Property. Below is a very brief overview of some of these services.
How We Manage Your Money
- All monies (from all parties) go into Trust Accounts registered with the Georgia Real Estate Commission who has the right to audit them at any time.
- Establish and Maintain Owner’s Escrow Account
- Electronic Owner Disbursements (and Cash Flow Statements) to all owners on the 10th
- Year End Cash Flow Statements for tax preparation
- Well established rent collection policy
Managing the Tenant
- Our primary job is Enforcing the Terms of the Lease
- Collect Rent (E-check, ACH, Credit Card, Personal Check)
- Handle bounced/NSF checks
- Assess and collect late fees
- Managing eviction process
- Managing safety issues
- Handle HOA violations
- Handle move-out inspections and disputes over security deposits
How We Manage the Property
- Manage Normal Maintenance Issues
- Oversee Contractor Rehabs, Renovations, and Major Replacements.
- Handle Emergencies - 24-hour Hotline
- Pre-Screening Vendors & Contractors
- Manage Vendor & Contractor Response Time
- Performing Property Visits
- Schedule & oversee Preventative Maintenance Choices
- Oversee a Termite Bond program
Management Fee Schedule & Guarantee
Fee Schedule (percentages are of the monthly rental amount)
- 8% if the rent is under $1150 (Minimum management fee is $80)
- 7% if the rent is between $1150 - $1299
- 6% if the rent is between $1300 - $1799
- 5% if the rent is between $1800 and $3,499
- 4% on any rent over $3,500 (Maximum management fee is $200)
Guarantees
- You pay no management fee if the tenant does not pay rent
- You pay no management fee while property is vacant
- If tenant skips (or is evicted) after 12 months we prorate the unearned renewal fee towards the cost of the next re-rent.
Renewal Services
Your biggest expenses will take place during vacancies with rehab costs, lawn care, utilities, and no rent coming in. Managers are motivated to keep a tenant there when there is a renewal fee.
How We Renew your Tenant
- When the tenant renews, there is a 5% rent increase
- Recommend ways to keep the tenant in the property
- Handle Negotiations between tenant and owner (if needed)
- Provide an up-to-date rental market analysis (if needed)
Renewal Fee
- Half month’s rent for a 12-month extension
- Fee is prorated for a shorter or longer extension
- If the tenant is evicted during the renewal period we prorate the renewal fee toward the costs of re-renting the property.
This is just a sampling of the services Crown offers its clients. We know you need more information before you make the important decision of who to entrustyour property to. We are here to answer your questions. For more detailed information, please contact us directly or via email.
Thank you for inquiring with Crown Realty and Management. We look forward to the opportunity to serve you.
