1. Guaranteed a Qualified Approved Applicant within 30 days
   We are the only property management company (to our knowledge!) that will put our money where our mouth is by guaranteeing a qualified tenant within 30 days.
   
   Here is how it works: We will guarantee an approved application within 30 days of your home being rent ready*. An approved applicant is defined as a prospect that has been approved under Crown’s qualification standards, or by the owner as needed, and has paid their first month’s rent to secure the home and remove it from our marketing campaign. If we do not secure an approved applicant within 30 days of your home being rent ready*, we will waive a monthly management fee for every 15 days beyond that without an approved applicant.
   
   For example, if it takes us more than 60 days to rent your home, we will waive your first 2 months of management fees once we move in the tenant.
   
   *rent ready is defined by Crown as the following: Home must be vacant, clean & in good showing condition, utilities on (gas, power, & water), priced accurately, you must allow for pets with an additional security deposit, with a maximum rental amount of $2500. These conditions are to be determined at the sole discretion of a Crown leasing agent or representative to qualify.
   
   
2. 100% Satisfaction Guarantee
   We’re confident our well trained staff will provide you with the level of service you deserve. We’ll even guarantee to do everything in our power to uphold our customer service standards. If you are not satisfied with us, you can end the relationship and take your property back.
   
   Here’s how it works: If you are a new owner to Crown and are not satisfied with us in the first 90 days of your first tenant occupying the home, you can terminate Crown with no penalty, and receive back 100% of management fees you paid on that tenant. This is our way of letting you know that we will are totally committed to your complete satisfaction.
   
   
3. Top Notch Marketing Includes Sharing Commissions with others
   When you market your home with us, we will list your home in several websites including Georgia’s premier multiple listing service (FMLS). This approach gives us a distinct advantage over most of our competitors.
   
   Here’s why: Marketing your home on a variety of internet websites is one way to get the multiple prospects through the door. When you market your home with us, we will list your home on over 50 websites including well known (and expensive) ones like www.Rentals.com , www.RentalHouses.com ,and www.Hotpads.com, as well as many free websites including www.Craigslist.org. More importantly, we will list your home in Georgia’s premier multiple listing service (FMLS) exposing your home to thousands of hungry real estate agents and their tenant prospects. Most of our competitors refuse to do this because it means they have to share their fees with outside agents. Our priority is to get the home rented at all cost even if it means we have to give up part of the commission. Nearly 40% of our listings rent quicker at no additional cost to you with the efforts of cooperating real estate agents. The result is big savings for you in the amount of time your home is vacant.
   
   
4. Management Fees Start at 4%
   We offer a unique management fee structure based on the amount of rent collected. As the rent increases, your monthly fee percent decreases. This approach gives you the best of both worlds: unbeatable rates and the experience of one of the most respected property management firms in the Atlanta area.
   
   Here is the management fee breakdown.
• 8% if the rent is under $1150 (Minimum management fee is $80)
  
• 7% if the rent is between $1150 - $1299
  
• 6% if the rent is between $1300 - $1799
  
• 5% if the rent is between $1800 and $3,499
  
• 4% on any rent over $3,500 (Maximum management fee is $200)
  
  
5. Electronic Disbursements and Digital Statements on the 10th
   Through our fast cash system we disburse funds (and financial statements) to the owner electronically on the 10th of each month. Getting you paid quickly is one of our top priorities.
   
   Long gone are the days of doing it manually. Our management software and check scanning abilities allows us to process statements and payments quickly and efficiently. Some companies will snail mail you a check from their office on the 15th. Others make you wait until the 23rd. We do it on the 10th. Yet another competitive advantage for Crown.
   
   
6. Performance-Based Fees
   Our philosophy is we shouldn’t get paid until you do. Although our efforts increase substantially during a vacancy, eviction (or when rent is unpaid) we won’t charge a management fee until rent comes in.
   
   If the tenant skips (or is evicted) during the first 12 months we prorate back to you the unearned procurement fee (applied towards the cost of re-renting the property). If the tenant skips (or is evicted) after 12 months we prorate back to you the unearned renewal fee (towards the cost of the next re-rent) In short, you’ll pay no management fees if the tenant does not pay rent or while property is vacant.
   
   
7. Membership in Credit Bureau
   Crown is a direct member of Equifax, one of the nation’s largest credit reporting services. Not many property managers can say this and it’s a big deal! It allows us to collect on monies owed in-house and not through third-party collection agencies.
   
   We have been a member of the credit bureau for 30 years and this gives us power that other property managers only dream of. Most property managers get their credit reports off the internet from third party credit reporting service companies like Tenant Tracker. These companies sell property managers credit reports but do not give them the ability to report on the tenants rent payment history or report on any lingering debt the tenant owes after move-out. Few property managers have a system to report slow rent or unpaid balances to credit bureaus after move-out.
   
   Here’s how this membership helps Crown and ultimately you:
   
   
   1. Every month, Crown reports your tenant’s rent payment history to the credit bureau. This gives us power over the tenant, making it easier to get rent and other fees. Late payments are reported immediately, just like late mortgage payments, and credit is affected immediately if a tenant doesn’t pay on time.
   2. If the tenant leaves owing money, we report it to the credit bureau. Many tenants try to get the manager to apply the security deposit to cover the last month’s rent. This is a big problem, and most property managers have no way to stop it. Crown does! We report to the credit bureau within 30 days if the tenant fails to pay their final amounts due. This is a powerful tool to get tenants to pay. We can affect their credit immediately if they refuse to pay monies due.
   3. If a tenant skips, we can find them anywhere in the country through Equifax’s nationwide skip-tracing system. The next time the tenant applies for a credit card or a job, buys a car, or obtains a driver’s license we are alerted, can locate them, and pursue them for their outstanding balance.
      
      
Other managers do not have this power and just give up when tenants move out owing you money. If they can’t collect it, you don’t get it.


8. 30 Years Experience in North Atlanta
   Experience is a great teacher. Crown’s staff has every academic credential offered by our trade association in property management.
   
   Thirty years, 7,000 tenants, hundreds of visits to eviction court, acquiring 12 other management companies and many battles with tenants have given us a lot of experience that guides our response to every situation. We have handled every situation you can imagine and some you cannot begin to imagine. That experience means more protection for you as we are past most of the learning curves that new managers go through on their customer’s dime. We have been training other property managers for 15 years and operate an accredited school with the Georgia Real Estate Commission. Many property managers see this business as a sideline to some other profession. Some see it as a real profession and have taken the time to get the education and training to do it right. If your property manager has not taken this business seriously, you will be the one to suffer. It’s one thing to say, you can manage rental properties. Lots of folks can say that. It’s another to have this list of credentialed professionals in one company, looking out for your property.
   
   This is what you get when you hire Crown and often times for less than our competitors.
   1. We have two Residential Management Professionals (RMP) on staff. This designation usually takes 3 to 4 years of study and hard work (there are less than 160 in the U.S.).
   2. We have one Master Property Manager (MPM) on staff. This designation takes 6 to 10 years to earn (there are 28 in the U.S.).
   3. We are one of 22 Certified Residential Management Companies (CRMC) in the U.S. This requires 7 to 10 years of study, company audits and an MPM on staff.
   4. Crown has two Certified Property Managers (CPM) on staff. This designation takes 5 to 7 years to earn.
   5. The owner/broker of Crown, in addition to the Vice President and other staff, own many rental properties, making the company sensitive to the issues investors are concerned about.
   6. Crown has bought out twelve other management companies in the past fifteen years and we know how the other guy does it.
   7. As an accredited school with the Georgia Real Estate Commission, Crown teaches realtors, investors, and other property managers the art of leasing and managing rentals throughout Georgia.
      
      
9. Five Programs to Choose From
   Options, options and more options! We realize that no one service is right for everyone. Each of our clients has different and specific needs. Crown has five programs that are uniquely different with varying levels of service and price points.

   Full Leasing and Management
   Our most popular option, this one serves the needs of an owner that needs a professional management company to handle both leasing and management of the home. If you have never managed a home, have no time to do it, or are unfamiliar with Georgia Landlord Tenant Laws, this is the service for you. See more details »
   
   Tenant Placement (We Lease, You Manage)
   In this program, we handle the marketing, showings, tenant screening and move in. Then we turn over the duties of managing the home to you. If you have limited resources to advertise, no time to find a good tenant, and need a tested and proven lease, this option is for you. See more details »
   
   Advertising & Tenant Screening (for under $150)
   Our most economical choice, this program allows our owners to tap into our advertising resources to get more traffic through the door. If you are paying too much in advertising and not getting the results you need, this program will help you. We will post the ads using our most effective rental hosting websites, take the calls live, forward the prospect directly to you to handle the showing and negotiating. We can even get an application completed and pull a credit report for you. We offer this program to the entire state of Georgia. See more details »
   
   Take Over Management of a Property with an Existing Tenant
   We frequently get calls from owners with existing tenants saying they are tired of managing, or the tenant has given them so much grief they want out of the landlord business. We also get calls from owners that have gotten notices from their current managers announcing that they have decided to get out of the business and close their doors. If this sounds like your situation, this program is for you. See more details »
   
   Lease Purchase
   If you are tired of the slow-moving sales market and are not interested in giving up your equity but still wish to sell your home, Lease Purchase may be the best option for you. In this program we handle all of the leasing and management duties until the sale closes. Getting to the closing table by putting your tenant in a position to buy the home is our specialty. See more details »
   

10. Crown’s style of management protects owners
    We saved the best and probably the most important reason for last. Over the years we have observed a disturbing shift in property manager styles. This shift is troubling and property owners need to be sure they understand these issues before they choose a manager. We strongly encourage you to read more here »
    
    

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